Wie SiteMinder sorglos in neue Märkte expandieren und dabei die Compliance einhalten konnte

Founded in 2006, SiteMinder has become the world’s leading open hotel commerce platform, designed for hotels and accommodation providers to sell, market, manage, and grow its business.

Headquartered in Sydney, Australia, SiteMinder is a global company with offices in Bangkok, Barcelona, Berlin, Dallas, Galway, London, and Manila. Today, the company generates more than100 million reservations worth over US$35 billion in revenue for hotels each year.

With employees working around the world and new offices in the works, ensuring compliance with local employment and tax laws was a constant challenge for SiteMinder. Because it's a publicly-listed organization, the company is subject to stringent audit and regulatory compliance standards.

SiteMinder needed to comply with the employment and tax laws in a number of regional markets where it was expanding and its previous employer of record (EOR) lacked the streamlined efficiency they needed.

„Ich hatte nach einer Lösung gesucht, die einfacher, globalisierter und besser skalierbar ist und aus meiner Sicht einen besseren Kundenservice bietet“, sagt Bec Donnelly, Vice President of People bei SiteMinder. „Es war immer wichtiger geworden, eine einfachere, global effiziente und skalierbare Lösung zu finden.“

Choosing Deel was an easy decision; the platform simplifies SiteMinder’s global compliance and provides the scalability needed to be globally consistent with its HR operations around the world

Since partnering with Deel, SiteMinder has seen new efficiencies in its employee hiring processes in international markets. This gives Donnelly confidence in her company’s ability to hire new people to scale in countries where it wants to expand.

„Deel unterstützt uns derzeit mit rund 52 Mitarbeitenden in etwa 11 Ländern“, sagt Donelly. „Mit dem Dashboard von Deel können wir diese 52 Leute effektiv in einer zentralen Plattform verwalten. Auch unsere globalen Payroll-Teams können so effizienter arbeiten.„

Using Deel, Bec now feels more assured that SiteMinder’s team members are being paid, employed, and serviced correctly within their own countries and time zones.

“Transitioning to Deel has saved us approx 2-3 days per month in administration time and costs. We used to have multiple people across the globe trying to coordinate and diagnose issues or run manual processes. The time saved includes multiple salaries and productivity time.”