Let us start by welcoming you to Deel! This guide will help you understand the process we use to verify new users.
Deel works directly with banks and your favorite payment providers, and because of that, we need to perform KYC (Know Your Customer) verification. It's a process where we verify the identity of a user and mitigate the potential risks of illegal intentions. You can learn more about it here.
What is Level 2 verification on Deel?
After setting up your account, you will see that Level 2 Verification is needed in order to use all of Deel's features.
Verifying your account is easy and takes a few minutes, thanks to our partner Veriff.
To verify your account, start by clicking on "Start verification" which will take you through Veriff's process. Thankfully, their interface is supported in over 35+ languages.
The process is simple: take a selfie and photo of your official ID and submit it. Make sure it's an ID with a photo on it. Here is a video by Veriff that shows the process.
I am having trouble with verifying my Deel account- what should I do?
In case your ID is not accepted by Veriff, please send the scan copy/photo of the front and back of your Government Issued ID (Passport, Driver's license, etc.) to firstname.lastname@example.org for manual verification.
Note: Please make sure the document is not expired and the document details are clear.
I still have questions about the verification process
We are here to answer all your questions. Feel free to reach out via website chat for any questions or help.