If you are a client in the US paying contractors via ACH (Automated Clearing House) bank debit there are two ways to verify your bank account.
You can use this payment method across teams or select the one where you want to use it. Once verified, you will not need to repeat the verification process to pay contractors in the future.
Log in via Plaid
Use Plaid to verify your account. It's a fast and easy way to set up ACH payments through a flow designed with the user experience and security in mind. Clients are required to enter their online credentials and Plaid instantly authenticates their account.
Plaid verification alternative: Manual verification
If you are not able to verify your ACH payment method with Plaid, you can opt for manual verification. Select Manual verification to launch website chat (Intercom) where our customer support team will assist in the verification process.
If you need help with your ACH verification, reach out to us via website chat.