How can we help?
Easy! Click the Sign up button at the top right of the page, fill in your details, and select how you will use Deel. For more information, take a look at this tutorial.
Yes, you do.
We're sad to see you go. If you'd like to remove your account, please message us via the website chat.
On the login page, select Reset password. We'll email you further instructions.
We're the first payroll platform and system of record that lets you hire and pay employees and contractors around the world while meeting compliance requirements in 150+ countries.
Whether you're a business, a contractor, or a client, Deel can help you:
When you hire an employee in another country, Deel acts as an employer of record (EOR), saving you the cost of creating a foreign entity.
Deel is available in all countries except those prohibited by law and those considered extreme risk.
You can delete or cancel an existing contract from your dashboard. Click on the three dots on the right side of the contract list for options.
Click on User settings on the left navigation bar of the app to edit your user information.
You can do that from the dashboard, by selecting the three dots on the right side of the contract list.
Go to the User Settings on the left navigation bar, and edit the information details.
For clients, Deel has one of the lowest fees in the industry. We charge a client based on the number of active contracts within a month. For details, take a look at Deel pricing page.
Contractors do not pay for Deel.
Please note that Deel fee does not cover the transfer fees that some payment methods charge. Fees are always displayed on the payment/withdrawal screen.
We're always here to help. The fastest way to get in touch is via the live chat feature on the bottom right of the page. If you prefer email, reach out to us at support@letsdeel.com.
Take a look at these pages: Deel Terms of Service &Deel Privacy Policy.
There are three types of contracts you can create on Deel:
Fixed contract
This is an ongoing contract used to pay contractors a set amount on a weekly, bi-weekly or monthly basis. It is ideal for long-term projects or an ongoing arrangement. This type of contract can be used for work of any scope.
Here’s how to create a fixed contract
Pay as you go contract
This is an ongoing contract used to pay contractors based on a work time (hours or days) they submit. A client signs a contract and pays an invoice at the end of a week or a month. The amount invoiced is generated based on the total time a contractor submits. This type of contract can be used for work of any scope.
Here’s how to create a Pay as you go contract
Milestone contract
This is an "one-time" contract where the client breaks down the project into milestones and assigns a rate to each of them. The money is released based on the approved work (milestone). This type of contract is used for short term projects of any scope.How to create a milestone contract.
Here’s how to create a milestone contract
Creating a contract is easy and fast! Either a client and a contractor can initiate contract creation, although the client needs to sign it first.
For detailed walk-throughs, check tutorials for fixed, pay as you go and milestone contracts.
The IP assignment in the Deel contract only applies to work performed by the Contractor for Client, who are parties of the Deel contract.
No, there are no obligations or options for paid time off or sick pay, regardless of the type of contract. Adjustments to the contract value are permitted, and fixed contracts have a time off option.
Yes, all contracts are signed on Deel.
Fixed, Pay as you go, and Milestone contracts.
Fixed and Pay as you go contracts.
Yes, milestones can be added to the contract at any time.
No, you won't need to re-sign the contract.
No, you cannot unarchive a contract.
Download the contract in PDF format, and scroll down to the bottom to view contract event list.
Under the Invoices tab, contractors can download their invoices individually. Unfortunately, there is no bulk download option currently available, but please get in touch and we will support you the best we can.
Deel's invoice feature is a streamlined process across all markets! Read more about it here. If there are country-specific items you need on your invoice, please reach out to our support team.
Clients can download their invoices before paying them as well as any time after. Read more here and reach out if you have further questions.
Invoices are created as a request for the client to pay, while receipts confirm that the client paid. The receipts appear once we confirm the payment on our end, which should take no longer than a few days.
Yes, you can upload your own invoice directly under your Invoices tab in your Deel account.
Yes, you can create Deel teams. For details, take a look at the tutorial here.
In general, you need to have a contract and invoices for each of your contractors. In addition to that, you can request the contractor upload compliance documents required in their own country (such as registration confirmation, work permits, etc.)
When you create a contract, you will be asked about the frequency of payments and the date of the first payment. You can read more about the payment cycles here.
Paying all your contractors can be done in one click with Mass Pay. When the payments are due, you will be able to release payments from your dashboard to all or selected contractors. For more details, take a look at this tutorial.
Yes, clients can edit existing contracts. See this tutorial for more information. The edited contract will need to be re-signed by both parties to take effect. Keep in mind you need to process all outstanding payments before amending a contract.
Yes, when you create a contract you can select to upload your own contract. We will add an amendment to the sample contract that both parties will sign.
Yes, you can. You can add any documents such as policies, annexes, etc. to your contracts. Here's how.
As a client, if you fail to collect a Form W-9 from your contractor, and do not issue the required 1099-NEC Form, the IRS will hold you responsible for not withholding 28% tax on the amount paid, and assess penalties for not issuing the required form. The penalties are $260 for each failure to file and an additional $260 for each failure to issue a required 1099 Form. The IRS is very strict about 1099 Forms, and in addition to the potential penalties for not filing, they will deny the deduction for that expense under audit. It is strongly recommended that you have a From W-9 all contractors you do business with.
Contractors are faced with a $50 fine for each instance they do not provide the form when it's requested, and may be subject to a backup withholding rate of 28% from future paychecks.
You can pay your contractors outside the set payment cycles. Here's how.
Yes, feel free to upload your own CSV based off the CSV template that we provide. To make it easier for you, there are required columns indicated in the template. See the full CSV tutorial here.
Yes, through Deel's EOR model. Pensions are not available for contractors.
Separate entities can be added to Deel using the Add Team function.
Yes, Deel automatically generates the invoices for each contract that is created. We use the details provided in the contract. You can download the invoice and use it for accounting, tax filing, or any other purpose. Deel also integrates with QuickBooks and Xero.
If you want to upload your own invoice, you can do that as well. Go the Invoices tab and click on the three dots to upload your own invoice.
Yes, if applicable. If you want to add VAT to the contract, please find a quick tutorial here.
Clients can fund Deel in USD, EUR, GBP, AUD, and SGD.
Deel only accepts international wires in USD.
Our ACH Originator ID is 1800948598. You may use this if your bank needs our ACH Originator ID to send ACH payments.
Use Mass Pay, and we'll handle the multiple currency conversions.
Using a Milestone contract.
The client has two options: create an off-cycle payment to ensure that the contractor is paid, or change the contract termination date to keep the contract active until the payment is processed.
Deel does not provide a service for the exchange of completed work. Clients and contractors should agree on communication channels before starting the project.
We encourage our clients and contractors to try and settle conflicts between themselves. Deel does not provide a Resolution Center and does not mediate any disputes. Please read our full disclaimer here.
We have first-hand experienced the struggle when trying to get paid for work that is completed. Deel was built on the premise to ensure trust and safety between clients and contractors. By breaking down the project into tasks in Milestone contracts, we are providing a way to mitigate large losses for both parties.
If you client hasn't paid on time, you will see that listed in the contract as an overdue payment. If you have a question about the status of your payment, reach out to us via the website chat.
Some payment methods come with an additional cost. Any transaction costs/fees are determined and charged by the payment service providers. You are responsible for covering the fee every time you withdraw money from your Deel balance. You will always see the fee when you click on withdraw, before you confirm.
Yes, you can. When you click on the Withdraw button, you can choose the amount you want to withdraw. Take a look at this tutorial for more information.
You can access your balance from the dashboard. Once there is money on your balance, press the Withdraw button and follow the steps on the screen. For more information, view the withdrawal tutorial here.
This depends on the payment method you selected. Please reach out to us if you have any questions on the status of your payment. In general, this is the estimated time it takes for money to be cleared:
Note that most payment providers, especially banks, do not process payments on the weekends and public holidays.
You can leave your money on Deel for up to 30 days. If you have a Deel card, you can leave any money loaded on the card indefinitely.
Yes, you can withdraw your balance into someone else's account.
When using a Fixed contract, the invoice and payment are processed automatically. When using a Pay as you go contract or a Milestone contract, you submit the work completed through your Deel platform in order to invoice the client; this generates the invoice and payment.
Contractors can withdraw money from Deel using over 15 methods, including local bank transfer, SWIFT, PayPal, Payoneer, Revolut, Transferwise, and other wallets. Deel supports withdrawals in over 100 currencies.
Interac is one of the options for Canadians to withdraw in Canadian Dollars. You can also use the local bank transfer option powered by Transferwise.
Yes, you can use multiple withdrawal methods.
Once approved, wallet withdrawals are almost instant.
Typically ACH is the most convenient invoice payment method for clients.
An advance is an agreement where a business/individual receives a lump-sum payment up front, in exchange for an agreed upon amount of future earnings.
Deel charges a one-time fixed fee of 2% of the Advance amount where the next scheduled payment is less then 20 days away, and 3% of the Advance amount where the next scheduled payment is 20-30 days away. For more information, see here.
Deel Advances are not loans. Rather, they are an advance. Instead of borrowing money, you’re selling a portion of your future earnings, which is collected automatically from your scheduled client payments. There are no interest rates, only a one-time fixed fee.
Deel gives you an advance on your next paycheck. When your client pays you on the next regular payday, Deel automatically collects the Advance from your balance.
Only eligible contractors are able to get the Deel Advance. Our eligibility requirements are available in Deel.
Once approved, funds are instantly available in your Deel balance.
No, the only fee is a one-time fixed fee.
Yes. The Advance amount and fee can be up to the value of your next scheduled payment. Your maximum limit will be viewable in the request screen. The maximum Advance amount under any circumstance is $20,000.
No. A Deel Advance is a contract between you (the contractor) and Deel. Your client will not be contacted on any matters related to Deel Advance.
No, Deel will not undertake a credit check.
