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3 Ways to Ask Your Client for Payment

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July 28, 2020
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It’s a universal fact that when you work, you get paid for it. It is also universally true that a lot of clients don’t pay on time or sometimes even at all. It could be that sometimes they are just busy running their business and need freelancers to reach out and ask for payment.

On the other hand, some people find it uncomfortable to ask to be paid. Part of the problem could lay in the fact that “asking” sometimes feels like requesting something that requires the other party to approve or agree with. As if the client has the power to deny your request. The thing is, you and your client already agreed to “exchange values.” You provide the work, and they pay you for it. So there is no room to feel intimidated when requesting your payment.

Requesting payment via email

This is the easiest way to be polite and professional, not worrying about things going wrong.
Here is a template you can use to reach out to your client and request payment for the completed work:



Subject: Payment request for the blog article

Hello [Sarah],

I hope you are enjoying your new blog post! I think your feedback was terrific and contributed greatly to the final version. It was a pleasure working with you!

I am attaching the invoice for the project. As agreed, the total bill is [$200], payable via [PayPal].

Thank you, and I look forward to working with you again in the future.

Best,

[Peter]



Keep in mind:

  • Put down all the relevant details and make sure the information is correct. Mistakes in invoices can result in delays, so be careful!
  • Be polite but direct. Say what you want in the email. The more concise, the better

Requesting a payment via phone

This is probably the fastest way to reach someone. We suggest you have a script ready, so you don’t get confused. There are a couple of things to keep in mind:

  • Prepare all the information such as invoice number, amount, project scope/name, etc. in advance. You want to have this with you to avoid confusion.
  • Make sure you are talking to the right person, i.e., the one who can take action and process your payment.
  • Refer to the invoice you sent (stating when you did it) or say that you will do so today.
  • Write notes of what the client responds so you can look back at it later on.

Requesting payment in one click

Ensuring you get paid is important, but it should not be as time-consuming. If you are using Deel to work with your clients, all you need to do is click a button. Using Deel ensures you get paid for your work by keeping the project fund in a deposit until it’s released.

There are two types of contracts you can make on Deel, time-based, and milestone-based. Time-based contracts allow you to break down your work into daily, weekly or monthly payouts.

The milestone-based contracts allow you to request money for every hour you complete. Say goodbye to waiting forever to receive a payment, and waiting for the work to be 100% done before you request payment.

Payment collection doesn’t need to be dreadful. Being smart about it and having a process in place can set you up for success.

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